Warranty Time Guide - Online Version 2.0
There are no known issues with the Online Version 2.0 at this time.
Warranty Time Guide - Installed Version 2.0
There are no known issues with the Installed Version 2.0 at this time.
WTG Version 1.5 Support Topics
If you are using this version of the WTG, we strongly
recommend that you upgrade to the newest version of
the program.
Download the Original Software Program.
Some installations of version 1.5 did not uninstall properly when using the
Add/Remove programs or the Uninstall option in the Time Guide installation folder.
Use the Time Guide Remove utility to fully remove the Time Guide from your system.
Download the Time Giude Remove Utility.
Updating Your Data
Use this link to update your data when you have an error using
"Check for Updates" using the Program.
This is for use with the Original Program version. The newer version
Warranty Time Guide V.2 requires no update.
If you are still using the Original Version call us to Upgrade, if you
are currently a subscriber there is no additional charge.
Common Issues
Problem:
MDAC Error
Solution:
This error is just because Microsoft came out with a better way to handle data, it should only affect Windows 98.
Download the MDAC 2.8 fix from Microsoft.com.
This feature was incorporated in later operating systems from Microsoft.
When you get to the Microsoft site, choose Download and then let it install to where Microsoft wants it placed.
You may need to be an administrator to perform this update and it will require a restart of your system.
WTG Version 1.4 and lower Support Topics
If you are using this version of the WTG, we strongly
recommend that you upgrade to the newest version of
the program.
Updating Your Data
Use the Help menu and choose Check for Updates.
This will then open a small program that will connect you to the
location needed to see if a newer Warranty Data update is needed.
If a newer version is available you will get an option to download
the latest update. If you have the most recent version the updater
will tell you.
If you get the message that you cannot connect to the Internet,
and you really can, then use this link [link]Update, to get the updates.
We know of a problem with some computers and are trying to find a cure.
Common Issues
Problem:
MDAC Error
Solution:
This error is just because Microsoft came out with a better way to handle data, it should only affect Windows 98.
Download the MDAC 2.8 fix from Microsoft.com.
This feature was incorporated in later operating systems from Microsoft.
When you get to the Microsoft site, choose Download and then let it install to where Microsoft wants it placed.
You may need to be an administrator to perform this update and it will require a restart of your system.