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Toyota warranty claim coding and Online Toyota Service Menus the way they should be

Fixed-Ops Automotive Solutions


About the famous Warranty Time Guide Program

"WOW this is what we have needed for years, it's really a 'no brainier' for the price". This is what I hear when I walk into a Toyota/Lexus dealership and explain my ground breaking concepts to the Service Director/Manager. This reaction usually occurs about 5 minutes into my explanation of the programs. Another common reaction is: "I can't believe you made them work so easily, efficiently and included so much information".

The Warranty Coding program was designed to be used from the front desk personnel to the technicians, the Service Menu for the ASM's. Many dealers now have the technicians code their own warranty repairs due to this programs ease of use and accuracy. One testament to its value is that the yearly renewal rate from using dealers is almost 95%, combined with the programs low yearly cost. I can almost guarantee that in the first month you will recover the fee with increased payments from your warranty claims or improved sales from the Service Menus.

Southeast Toyota uses this program in their corporate warranty department when a question comes in that “normal TIS" searching would take too long.

The majority of Toyota's Customer Service Advisory Board, who represent the highest qualities for dealership management, use my Warranty Coding program. They found that no other information source can keep their service staff current with Toyota's ever expanding product line. The online application allows the ASM's or even the Parts Department retail counter to quickly and accurately answer questions, building confidence with the customer.

I encourage you to join the over 450 Toyota/Lexus dealers using the Warranty Coding program and see how easy some of the daily functions can be with either program.

Try the Online Warranty Time Guide program for 30 days at no charge and experience the "WOW" factor, and don’t be surprised if one day you see me in your office "introducing" this concept to you.

So if you're ready to join the other progressive dealers, take a few minutes and Watch the Warranty Coding Program in action. (This has an audio file)

Don't take my word, contact one of the dealers who use it daily and see how it's made their service department ASM's, Tech's and Warranty Administrator's life easier.

Read the Wizard$ of Warranty Newsletter Article about our program. here! (Adobe PDF reader required).

- John Dynan
Founder and Toyota Master Service Manager
800-596-7507

We Have The Answer

This site offers the complete Toyota Warranty Time Guide (UFRM). Warranty repairs are tough to code using the "books". We designed this PC program and web site to make it easier and more profitable to code claims. All program versions contain the complete UFRM from 1996 to present and is current to the latest information available from Toyota. If you need Warranty Administrator help see Warranty Admin Solutions

Put your Toyota Warranty Flat Rate Time guide books on a shelf and never use them again.

  • Code warranty operations without looking in the UFRM books.
  • Look up warranty times on your PC terminal while still in the Repair order screen.
  • Great Tool for new ASM's to quickly learn the Toyota products.
  • Anyone can code a warranty operation in seconds.
  • Reduce op code errors and payroll adjustments, code it correctly the first time.
  • Designed and maintained by a Toyota Service Manager, someone who knows your coding needs.

The Warranty Time Guide will speed the coding and accuracy of your Toyota Warranty Claims. It is designed so that even the least experienced person should be able to code a repair operation for submission, in less than 30 seconds, without opening a book. It's almost impossible to make a mistake coding a repair with this system.

Over 400 Toyota/Lexus dealers, from the smaller to some of the largest in the country, have not used their UFRM books since they discovered our program. It benefits any dealership who takes the progressive step and removes the time consuming method of warranty coding and information searching.

Find out how you can put your "books" away and use the Warranty Time Guide Program, with no obligation (during the Trial period).

Read the Wizard$ of Warranty Newsletter Article about our program. here! (Adobe PDF reader required).

Our Programs

Warranty Time Guide Information

Online Service Menus

 

Fixed-ops News

  • Online Toyota Service Menus
  • Take a few minutes to learn about the Online Toyota Service Menus. (5:45)
  • Imagine having total control over your service menus and never pay a printer again. Total yearly cost for your dealership is $500 (if you already use the Warranty Time Guide - $40 a month) ,no hidden fees or entine chemicals to purchase to get the low rate. Like the Warranty Time Guide, I don't think something that works this well and is this easy to use, needs to be expensive.
  • The Service Menu is totally open to your edits. You can add or change the menu's content to meet your dealership needs whenever a change or addition is needed. You have total control without waiting for the "program host" to make the changes for your menus. New features are coming to make it the easiest Menu system to administer.
  • When you want to try the Service Menus I send you a 3 page user manual. The goal of my programs, they should work the way you think.

  • Warranty Time Guide Features
  • Designed for coding with the CPS claim processing system.
  • The 2010 update to the warranty books is now included on all versions of the Warranty Time Guide program. The 2011 models are added as the information is available.
  • The program allows you to search for Op Codes using the Failed Part prefix, OP Codes or use a Word search.
  • You can find the Service Bulletins, Warranty Policy Bulletins and Campaign information on one screen. No need to go to Dealer Daily or TIS to get the same information.
  • A Source Book type vehicle information is available to help answer customers questions.
  • Our goal is to make your ASM's job easier and more efficient.
  • Your Parts Retail counter can also benefit from the vehicle information the program provides.

Contact Fixed-Ops

Telephone
(800) 596-7507

Email:
admin@fixed-ops.com