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Toyota warranty claim coding...the way it should be

Fixed-Ops Automotive Solutions


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View quick WTG online demo.

View full WTG online demo.

About the Warranty Time Guide

"WOW this is what we have needed for years, it's really a 'no brainier' for the price". This is what I hear when I walk into a Toyota/Lexus dealership and explain my ground breaking concept to the Service Director/Manager. This reaction usually occurs about 5 minutes into my explanation of the program. Another common reaction is: "I can't believe you made it work so easily, efficiently and included so much information".

I was a Toyota service manager/director for 16 years. I felt there was a better way to handle information from Toyota so I designed this program to help my ASM’s and warranty administrator. It was designed from a “users” viewpoint so it includes information we actually need. Other vendors offer some of what we include but not at our low price. We provide 8 different information sources from Toyota on one screen.

Toyota Warranty Codes - Scion Warranty Codes – Lexus Warranty Codes - Service Bulletins – Vehicle Information – Campaign Information – Policy Bulletins – Procedure Bulletins – Source Book Information.

This program was designed to be used from the front desk personnel to the technicians. Many dealers now have the technicians code their own warranty repairs due to this programs ease of use and accuracy. One testament to its value is that the renewal rate from using dealers is almost 95%. I can almost guarantee that in the first month you will pay for the yearly cost due to the increased payments from your warranty claims.

Southeast Toyota uses this program in their corporate warranty department when a question comes in that “normal TIS" searching would take too long.

I encourage you to join the almost 400 Toyota/Lexus dealers using the program and see how easy some of the daily functions can be with this program.

Try the Online Warranty Time Guide program for 30 days at no charge and experience the "WOW" factor, and don’t be surprised if one day you see me in your office "introducing" this concept to you.

So if you're ready to join the other progressive dealers, take a few minutes and Watch the Program in action. (This has an audio file)

Don't take my word, contact one of the dealers who use it daily and see how it's made their service department ASM's, Tech's and Warranty Administrator's life easier.

Read the Wizard$ of Warranty Newsletter Article about our program. here! (Adobe PDF reader required).

- John Dynan
Founder and Toyota Master Service Manager

We Have The Answer

This site offers the complete Toyota Warranty Time Guide (UFRM). Warranty repairs are tough to code using the "books". We designed this PC program and web site to make it easier and more profitable to code claims. All program versions contain the complete UFRM from 1996 to present and is current to the latest information available from Toyota.

Put your Toyota Warranty Flat Rate Time guide books on a shelf and never use them again.

  • Code warranty operations without looking in the UFRM books.
  • Look up warranty times on your PC terminal while still in the Repair order screen.
  • Great Tool for new ASM's to quickly learn the Toyota products.
  • Anyone can code a warranty operation in seconds.
  • Reduce op code errors and payroll adjustments, code it correctly the first time.
  • Designed and maintained by a Toyota Service Manager, someone who knows your coding needs.

The Warranty Time Guide will speed the coding and accuracy of your Toyota Warranty Claims. It is designed so that even the least experienced person should be able to code a repair operation for submission, in less than 30 seconds, without opening a book. It's almost impossible to make a mistake coding a repair with this system.

Almost 400 Toyota/Lexus dealers, from the smaller to some of the largest in the country, have not used their UFRM books since they discovered our program. It benefits any dealership who takes the progressive step and removes the time consuming method of warranty coding and information searching.

Find out how you can put your "books" away and use the Warranty Time Guide Program, with no obligation (during the Trial period).

Read the Wizard$ of Warranty Newsletter Article about our program. here! (Adobe PDF reader required).

Quick Links

Warranty Time Guide Information

Getting Started

Program Information

Warranty News Updates

Designed for coding with the CPS claim processing system.

The 2008 update to the warranty books is now included on all versions of the Warranty Time Guide program.

The program allows you to search for Op Codes using the Failed Part prefix, OP Codes or use a Word search.

We also added the Service Bulletins, Warranty Policy Bulletins and Campaign information on one screen. No need to go to Dealer Daily or TIS to get the same information. A Source Book type section has also been added to help customers questions.

Our goal is to make your ASM's job easier and more efficient.

The newest Online Version, is modeled after the latest program version, it is available NOW.

Contact Fixed-Ops

Telephone
(800) 596-7507

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admin@fixed-ops.com